プライバシーポリシー — Tokyo Traveler Medical · Last updated: July 2025
The booking and patient-support system "Tokyo Traveler Medical" is operated by Vylroh Co., Ltd. ("Vylroh"), a corporation incorporated in Japan (Kita-Aoyama, Minato-ku, Tokyo).
Medical care and the medical record are provided and held by Fujimi Clinic ("the Clinic"), an individually-operated medical clinic in Ota-ku, Tokyo (founder & director: Hiroshi Kawamoto).
Payment information is processed by Stripe and relevant financial institutions as necessary to complete payment, refunds, fraud prevention, and related administrative procedures.
The Clinic will not send your medical information or medical reports to overseas insurers, travel-assistance companies, hotels, or other third parties unless you separately request or agree to it, or unless required by law.
You may download your own medical report from My Page and submit it to your insurer, travel-assistance company, or other parties at your own discretion.
Your data is stored using secure cloud-based services. Access is restricted to authorized clinic and system staff. Payment card data is handled exclusively by Stripe and never stored on our servers.
After 90 days, we retain only the minimum necessary data:
If you book for another person, you confirm that you are authorized to provide their personal and medical information, or that you will obtain the patient's or guardian's consent as applicable before or at the time of the appointment.
You may request access to, correction of, or deletion of your personal data at any time by contacting:
support@tokyo-traveler-medical.com
We will respond within a reasonable timeframe in accordance with applicable Japanese law.
日本語要約
システム運営：株式会社Vylroh。医療提供・診療記録保持：ふじみクリニック（開設者：河本博）。
取得情報（氏名・連絡先・生年月日・出身国・宿泊先・症状・問診回答・体重・薬局希望・決済情報・チャット）は予約・診療・決済・医療報告書生成・患者サポートの目的のみに使用します。
医療情報・報告書は、患者本人の依頼または同意がある場合、もしくは法令上必要な場合を除き、保険会社・ホテル等の第三者に提供しません。
予約日から90日後に問診詳細・チャット・医療サマリー・生年月日・体重・宿泊先住所・薬局エリア等を自動削除または匿名化。保持する情報は氏名・メール・予約日時・種別・担当医・決済記録・最小限の場所ラベルのみ。